Ticket Order Policy:
All sales are final. No refunds or exchanges unless a show has been cancelled or rescheduled. All tickets purchased are subject to fees including facility, service, and handling. These fees may be non-refundable. Outdoor Performances are rain or shine.
Shipping & Delivery Policy:
Please be assured that your items will ship out within seven (7) business days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. We can only ship to P.O. Boxes with U.S. Postal Service (USPS).
If you’re trying to estimate when your order will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing.
Please note that some orders require longer than seven (7) business days to ship out your order. If you have not received your order please contact us at 602-244-8444.
When applicable Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
Shipping & Delivery costs vary per order and will be stated on your receipt.
RESTRICTIONS ON USE OF MATERIALS
All materials contained in this BTWconcerts.com Site are the copyrighted property of BTWconcerts.com, or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, trade names, and trade dress are proprietary to BTWconcerts.com, or its affiliates or licensees. No material from this BTWconcerts.com Site or any Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided that (i) you keep intact all copyright and other proprietary notices, (ii) you make no modifications to the materials, (iii) you do not use the materials in a manner that suggests an association with any of our products, services, or brands, and (iv) you do not download quantities of materials to a database that can be used to avoid future downloads from any BTWconcerts.com Site. The use of this BTWconcerts.com Site material on any other Web site or computer environment is prohibited. In the event you download software from any BTWconcerts.com Site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us or third-party licensors for your personal, noncommercial home use only. We do not transfer title to the Software to you. You own the medium on which the Software is recorded, but we (or our third-party licensors) retain full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, auction, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.
FORUMS AND PUBLIC COMMUNICATION
"Forum" means a chat area, message board, instant messaging, mobile messaging or e-mail function (including, but not limited to, electronic greeting cards) offered as part of any BTWconcerts.com Site. If you participate in any Forum within a BTWconcerts.com Site, you agree to follow our terms set forth below. You acknowledge that anything you submit to a BTWconcerts.com Site by way of any Forum is routed through BTWconcerts.com’s servers and the Internet and that, therefore, you have no expectation of privacy with regard to any such submission. You acknowledge that the Forums and features on BTWconcerts.com Sites are forums for public and not private communications. Please keep in mind that whenever you give out personal information online, for example, via message boards or chat, that information can be collected and used by people you don't know. We cannot guarantee the security of any information you disclose online; you make such disclosures at your own risk. Users or visitors shall remain solely responsible for the content of their messages in the Forums. We are not responsible for the content or opinions posted or sent by users in any Forum. You take responsibility for postings under your username and use the information provided in the Forums at your own risk. We reserve the right to remove or edit content from any Forum at any time and for any reason although we have no duty to do so. When participating in a Forum, never assume that people are who they say they are, know what they say they know, or are affiliated with whom they say they are affiliated with in any chat room, message board, or other user-generated content area. Information obtained in a Forum may not be reliable, and it is not a good idea to take any action, including to trade or make any investment decisions, based solely or largely on information you cannot confirm. We cannot be responsible for the content or accuracy of any information, and shall not be responsible for any trading, investment, or any other decisions made based on such information.
The following is a list of the BTWconcerts.com Rules of conduct. By using the BTWconcerts.com Sites you agree not to do any of the following:
1. Post, distribute, or otherwise make available or transmit any data, text, message, or computer file that we deem to be: (a) defamatory, abusive, harassing, insulting, threatening, or that could be deemed to be stalking;
(b) bigoted, hateful, or racially offensive; (c) vulgar, obscene, or sexually explicit (language or images); or that (d) encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them;
2. Post, distribute, or otherwise make available or transmit any data, text, message, computer file, or other material that infringes and/or violates any right of a third party or any domestic or international law, rule, or regulation, including but not limited to: (a) copyright, patent, trademark, or other proprietary rights; (b) right of privacy (specifically,
you must not distribute another person’s personal information of any kind without their express permission) or publicity; (c) any confidentiality obligation;
3. Advertise or sell any products, services or otherwise (whether or not for profit), or solicit others or use any Forum for commercial purposes of any kind,
4. Post, distribute, or otherwise make available or transmit any software or other computer files that contain a virus or other harmful component;
5. Impersonate any person or entity or misrepresent your identity or affiliation with any person or entity;
6. Engage in antisocial, disruptive, or destructive acts, including "flaming," "spamming," "flooding," "trolling," and "griefing" as those terms are commonly understood and used on the Internet;
7. Delete any legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, or modify any logos that you do not own or have express permission to modify;
8. Post, distribute, or otherwise make available or transmit material or make statements that do not generally pertain to the designated topic or theme of any Forum.
Additionally, you may use electronic greeting cards or mobile messaging for noncommercial purposes only. You must furnish your actual e-mail address or mobile phone number in order to send a card or message. Any business use, "re-mailing," or other high-volume application is strictly prohibited. You are not permitted to send cards or messages using an automated program. Electronic greeting cards and mobile messages may not contain inappropriate language or images or copyrighted material (without the consent of the copyright holder) or encourage illegal activity. Electronic greeting cards and mobile messages that violate these guidelines will not be delivered. We reserve the right to remove any material, and if we deem appropriate, to turn over to law enforcement officials, any material, including message, e-mail, or posting, that is in violation of these House Rules. We also reserve the right to remove messages, e-mails, or postings that do not pertain to the designated topic or theme of the Forum. We also reserve the right to comply with any order or otherwise cooperate with law enforcement officials regarding the identification of any user alleged to be using a BTWconcerts.com site in violation of the law.
CONTENT LINKED TO ANY BTWCONCERTS.COM SITE
You should be aware that when you are on a BTWconcerts.com Site, you could be directed to other sites that are beyond our control. There are links to other sites from this BTWconcerts.com Site pages that take you outside of our service. We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to a BTWconcerts.com Site.
The Materials In This BTWconcerts.com Sites Are Provided "As Is" And Without Warranties Of Any Kind, Either Express Or Implied. To The Fullest Extent Permissible Pursuant To Applicable Law, We Disclaim All Warranties, Express Or Implied, Including, But Not Limited To, Implied Warranties Of Merchantability, Fitness For A Particular Purpose And Non-infringement. We Do Not Warrant That The Functions Contained In The Materials On Any BTWconcerts.com Site Will Be Uninterrupted Or Error-Free, That Defects Will Be Corrected, Or That Any BTWconcerts.com Site Or The Servers That Make Such Materials Available Are Free Of Viruses Or Other Harmful Components. We Do Not Warrant Or Make Any Representations Regarding The Use Or The Results Of The Use Of The Materials On Any BTWconcerts.com Site In Terms Of Their Correctness, Accuracy, Reliability, Or Otherwise. You Assume The Entire Cost Of All Necessary Servicing, Repair, Or Correction. Applicable Law May Not Allow The Exclusion Of Implied Warranties, So The Above Exclusion May Not Apply To You.
We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from any BTWconcerts.com Site. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from any BTWconcerts.com Site or third-party content on our sites. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third-party sites or content. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such sites and third-party content. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.